Get Your Reimbursement | Mobility Eligibility

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Mobility Reimbursement Eligibility

The following information details what modifications, adaptive equipment, vehicles and customers are eligible for the Ford Mobility Motoring Program reimbursement of up to $1,000. Please read each section thoroughly to make sure you remain eligible for your maximum reimbursement.

Modification Eligibility

All structural modifications must make the vehicle viably useful for the individual(s) for whom the modification is being made to be eligible for the Ford Mobility Motoring reimbursement. Claims for modifications that may, in part, be commonly recognized as consistent with mobility modifications, but by themselves do not create a completed vehicle for use by the intended individual(s), are not eligible.

  • Lowered Floors
  • Raised Roof

Major structural vehicle modifications to accommodate the installation of a wheelchair lift or ramp MUST be completed by a Ford-authorized Qualified Vehicle Modifier (QVM) to be eligible for reimbursement. Examples include, but are not limited to, raised roofs or door openings and lowered floors.

Find a QVM near you

Non-structural vehicle adaptations (adaptive equipment) such as bolt-on items or driving aids need not be completed by a Ford QVM.


Raised roof and lowered floor conversions alone do not meet the eligibility requirements. Documentation must show that mobility adaptive equipment (such as a wheelchair lift, ramp or adaptive controls) was installed on the vehicle.

Adaptive Equipment Eligibility

The following types of adaptive equipment are eligible for reimbursement:

  • Carriers
  • Door Openers
  • Hand Controls
  • Lifts
  • Parking Brakes
  • Power Assist Seats
  • Steering Devices
  • Wheelchair Restraints

Adaptive equipment includes installed devices and structural modifications that are necessary for a person with permanent special needs to drive or to be driven in a vehicle.

Some equipment not typically thought of as adaptive equipment will require additional documentation to be deemed eligible.

Examples of such equipment are: assist handles, keyless entry, keyless ignition switch, lumbar support, headrest adjustment, pedal extensions, power seats, remote liftgate opener, running boards, seat belt extenders, seat modifications and special mirrors.

You will be notified if additional documentation is required. If so, you will need a certified medical professional to clearly describe your special needs and why the equipment in question is required.

Not eligible for reimbursement:

  • Modification and equipment for used vehicles
  • Equipment available as a factory option
  • Running boards, lumbar seats, power windows, air conditioning, etc.

Adaptive Equipment Options

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Vehicle Eligibility

Eligible Vehicles

  • All new model Ford cars, vans, CUVs, SUVs and trucks sold or leased during the program period are eligible in the Ford Mobility Motoring Program.
  • New vehicles acquired from a U.S. Ford Authorized Pool Converter

Eligible vehicles must have installation of the qualifying adaptive equipment within one year of reported purchase/lease date to the ultimate consumer.

Not Eligible

  • Used vehicles, including those previously in rental service, lease service or repurchased vehicles available for resale.

Choose your vehicle

Customer Eligibility

Customer must be the end-user of the vehicle that requires installation of qualifying adaptive driving or assistance equipment, or passenger aid equipment. The end-user may also be defined as an organization, church, assisted living facility, nursing home, municipality, city, state or federal government.

Claims may be made for adaptive equipment required by a family member of the owner/lessee of an eligible vehicle, providing the equipment is permanently fitted to the vehicle.